The Sofitel Macau at Ponte 16 is located at the Macau city centre, and is around a drive of 20 minutes from the Macau Airport and the Macau Ferry Terminal. A shuttle bus runs from the Ferry terminal to the hotel but I decided to take a taxi to save time. As soon as I got off my taxi, I was greeted with a warm ‘Bonjour’ by the hotel staff and escorted to the executive floor for check-in. I enjoyed the afternoon tea with the spectacular view of the old Macau and glitzy casinos from the executive lounge, till the formalities of check-in were being processed.
Did I mention that I got a complimentary upgrade to the Junior Suite? The suite was spacious with excellent décor, splendid river view, free Wi-Fi, espresso maker, beautiful paintings, and a separate guest bathroom. The bathroom was quite big and luxurious and was stocked with Hermès amenities.
Being only a walking distance away from many tourist sites, Sofitel Macau’s location is superb. The lady who assisted me on the club floor, Ada, was exceptionally helpful and took a keen interest in providing me and my friends with details of the places we wanted to visit. The Senado square, A-ma temple, Ruins of St. Paul and many shopping places are only a walking distance away. The casino at Ponte 16 has a separate entry while the other big casinos of the city are also not far from the hotel. Also, don’t forget to visit the MJ gallery.
The evening cocktail at the club lounge had a great selection on beverages and appetizers. Oh and the breakfast buffet at The Mistral was delightful, with a satisfying variety of local and international cuisines.
The most remarkable feature of Sofitel Macau that won my heart is the extremely friendly and warm staff. Right from the receptionist to the person taking care of my luggage, each and every employee genuinely did every little thing they could to make my stay enjoyable. The staff always made a friendly conversation without being invasive.
The Sofitel Ponte 16 is a perfect choice if you want to explore the old Macau. Attentive and warm staff put in their sincere efforts to personalize their service according to your needs. I will certainly recommend my pleasant experience at Sofitel Ponte 16 to anyone who is looking for a great place to stay in Macau.